Trust & Security

Privacy & security documentation

Privacy and security documentation for individual users and institutions. Includes review materials commonly requested by school districts, colleges, and universities evaluating software vendors.

FERPA-alignedSOPIPA-alignedUS-based infrastructureRole-based access controls

Privacy

Data privacy

For institutional accounts, APEX processes data at the direction of the contracting organization. For individual users, APEX is the data controller and our Privacy Policy governs data handling.

  • Your data is not sold.

    APEX does not sell personal data or use it for advertising purposes under any circumstances — whether you are an individual user or part of an institution.

  • Athletes control their own data.

    Athletes can grant or revoke data-sharing consent with coaching staff at any time. Athlete performance data stays with the athlete — even if they leave a program. Institutions retain ownership of coaching content (programs, configurations, targets).

  • Not a medical system.

    APEX is a coach workflow platform. It does not provide medical advice, diagnosis, or treatment.

Governance

Responsible use in athletics

APEX is a coach workflow and accountability platform. Institutions remain in control of how it is applied.

  • APEX supports training operations and team visibility — it does not make medical decisions.
  • For institutional accounts, the organization controls which data is collected, who can access it, and how platform workflows are applied. Individual users manage their own settings.
  • APEX does not replace sports medicine judgment, institutional policy, or athlete notice and consent processes.
  • Institutions adopting APEX should maintain written policies, stakeholder education, and periodic review practices for performance technologies.

Security

Technical security

Infrastructure and access controls designed for institutional athletics environments.

  • Supabase Auth for authentication and session management.
  • Row-level security (RLS) policies enforce data isolation at the database layer.
  • Role-based access controls and tenancy scoping across school, team, coach, and athlete access paths.
  • Data encrypted in transit (TLS) and at rest (AES-256).
  • Consent-gated access — coaching staff can only view athlete-generated data when the athlete has granted sharing consent.
  • Operational logging supports reliability and auditability.
  • Administrative write paths use controlled server-side service-role access.

Infrastructure

Subprocessors

All subprocessors are US-based. Institutional customers receive thirty (30) days' notice before any new subprocessor is added.

Full subprocessor list →
VendorPurposeLocation
SupabaseDatabase, Authentication & File StorageUnited States
VercelHosting & DeploymentUnited States
AnthropicAI-Powered Nutritional Estimation & Coaching AnalyticsUnited States
OpenAIAI-Powered Meal Plan GenerationUnited States
StripePayment ProcessingUnited States
PostHogProduct Analytics & Usage MonitoringUnited States
ResendEmail DeliveryUnited States

Compliance

Regulatory alignment

Designed to support privacy reviews under FERPA and state student data privacy laws when APEX is used by educational institutions under contract. For individual users, APEX complies with applicable consumer privacy laws including the CCPA.

  • FERPAFamily Educational Rights and Privacy Act
  • NY §2-dNew York Education Law §2-d
  • SOPIPACalifornia Student Online Personal Information Protection Act
  • MAMassachusetts Student Data Privacy Regulations
  • TXTexas Student Privacy Protections (Education Code)

Planning Resources

Institutional guidance resources

Article-style resources to support athletics, sports medicine, IT, and compliance stakeholders as institutions define their own internal policies and implementation practices.

Privacy & Security Contact

Questions about privacy or security?

For individual users, institutional reviews, or IT and compliance teams.

hello@apexcoachai.com
Trust & Security | APEX Coach AI